Free UK delivery on orders over £20
·
Same-day dispatch before 5pm · 4pm for DPD
·
Glue-free · Liner-free · Reusable
Free UK delivery on orders over £20
·
Same-day dispatch before 5pm · 4pm for DPD
·
Glue-free · Liner-free · Reusable
Help centre
Quick answers about wearing your lashes, delivery, returns and payment. Can’t find what you need? We’re happy to help.
No. Each pair includes an upper and lower lash strip with tiny magnets. They click together around your natural lashes, so no glue or magnetic liner is needed.
Yes. Like any new beauty routine, it becomes easier with practice. See our How It Works guide for step-by-step instructions.
Yes. With gentle handling and proper care, your lashes can be worn again and again.
Gently slide the upper and lower strips apart with your fingertips, starting from the outer corner. Never pull them off. There is no glue or liner residue to remove, but your lashes still need gentle care.
We recommend removing your lashes before sleeping, showering or swimming, and keeping them dry.
Natural Glam and Everyday Glam give a soft, everyday look. Soft Flutter adds a light, fluttery finish, and Wispy Volume gives a fuller, feathered look for evenings and events. Every pair comes with a mirror case and an applicator.
Clean them gently with a dry cotton pad after each use, keep them away from oil-based products and store them in their protective case.
Orders placed before 5pm (4pm for DPD), Monday to Friday, are dispatched the same day. Orders placed later are dispatched the next working day. We don’t dispatch at weekends or on bank holidays.
Royal Mail Tracked 48 is £1.99, or free on orders over £20. Faster options including Tracked 24, DPD Next Day and Special Delivery are available at checkout. See all delivery options.
Yes. All UK services are tracked, and you’ll receive your tracking details by email once your order is dispatched.
Not at the moment. We currently deliver to UK addresses only.
Customer support is available Monday to Friday, 9am–5pm (UK time). We’re closed at weekends and on UK bank holidays.
Yes. Unused, unopened items in their original sealed packaging can be returned within 30 days of delivery. For hygiene reasons, opened lashes can only be returned if they are faulty.
Email us with your order number and a photo, and we’ll arrange a replacement or refund and cover return postage.
We refund to your original payment method within 14 days of receiving your return. Your bank may take a few more working days to show it. Read our returns policy.
We accept major debit and credit cards. All payments are processed securely by our payment provider.
No. You can check out as a guest. Creating an account simply lets you track orders and save your details for next time.
Yes. Payments are processed securely by our payment provider, and we never see or store your full card details.
Our extension trays, adhesive and tweezers are designed for trained lash technicians. The lash adhesive is for professional use only.
No. Laxilash magnetic lashes do not need any glue. The adhesive is for professional eyelash extensions only.
Send us a message and we’ll reply during customer support hours, Monday to Friday, 9am–5pm (UK time).
